Whether you’re a spa guru or a first time spa user, we’ve assembled a list of the most-asked spa questions, along with some helpful answers to help you make the most of your experience at Adventure 212 Spa. If you have a question that we haven’t answered below, please don’t hesitate to contact us. We'd love to hear from you!
Q. When should I make reservations?
A. We suggest making appointments as far in advance as possible to ensure appointment times are available. A credit card number will be required to hold any appointments.
Q. What if I cannot make my scheduled appointment?
A. Please notify us at least 24 hours prior to your appointment if you need to cancel or reschedule. Any no-show or cancelation with less than a 24-hour notice will result in forfeiture of appointment and 50% charge of service value.
Q. When should I arrive?
A.Please arrive a minimum of 15 minutes before your appointment to check-in and relax.
Q. What if I am late for my appointment?
A. Late arrival will reduce the time of your service. Your service will end on time so not to delay the next scheduled guest and the same price will apply. For this reason, we ask that you arrive at least 15 minutes before your appointment to complete any necessary paperwork and relax before your service.
Q. What do I need to bring?
A. Come as you are! You'll be provided a private room for your belongings, service, and to change in. If you're receiving multiple services we'll offer robes for transitioning from one service to another (or bathroom use).
Q. Do I need to talk during my treatment?
A. It's entirely up to you! Some clients like to switch off completely, others find it relaxing to talk. We’ll take your lead.
Q. Can someone help me decide on the best treatment or therapies for me?
A. When you call to schedule an appointment you are more than welcome to ask the opinions of our educated receptionists to find the best service for you.
Q. I’m under 18 years of age. Can I receive treatments?
A. Yes! Any clients under the age of 18 must have a parent or guardian complete and sign a health history form prior to the minor receiving his or her spa service.
Q. I am pregnant. Can I receive treatments?
A. You're the perfect candidate for our prenatal massage! Some services such as deep tissue may put your safety at risk and are unable to perform, others can be adapted to suit your needs. Please call to inquire about specific services.
Q. What if I have special health considerations?
A. At the time of booking please advise us if you are pregnant, under medical supervision, or require assistance so we may accommodate for your needs. Please note, certain conditions may preclude you from specific products or services or require a doctor's permission. Your health, safety, and comfort are the utmost importance.
Q. Do you offer couple's treatments?
A. Yes, we offer couple's massages and can always adapt services so the two of you can share your spa experiences together. Please call so we can discuss and arrange services for the both of you.
Q. Are Gift Cards available in the Spa?
A. Yes, we offer gift certificates in any denomination. Please present your certificate at time of service.
Q. Are group bookings available?
A. Absolutely! Our Spa Group Coordinator will create a memorable visit for your group with personalized attention to detail. We’ll do our best to help you create the perfect spa party!
Please silence cell phones so not to interrupt your service and maintain a quiet volume so not to disrupt others' spa experience. To ensure privacy, cameras or other recording devices are not allowed.
As a benefit to our Adventure 212 Spa clients, child care is available during its hours of operation for $8/hour per child. When booking your appointment, please notify the front desk of your need for child care to secure your child’s spot during your appointment time.